What the odometer message and security lamp are telling you
On bikes with the H-D Smart Security System, the security lamp in the speedometer face and the odometer window work as a pair. The table follows the 2023 Touring owner's manual, and the security chapter Harley-Davidson publishes online describes the same lamp states and PIN prompt. Check your own manual for the wording on your year.
| What you see | What the manual says it means | Normal or not |
|---|---|---|
| Lamp blinks about every 3 seconds, bike parked | The system is armed | Normal |
| Lamp on solid for about 4 seconds at switch-on, then off | The fob was found and the system has disarmed | Normal |
| Lamp flashing fast, ENTER PIN scrolling, headlamp off | Armed, no fob present, ignition disabled | The bike has not seen a fob |
| NO FOB shown briefly while riding | The bike left without the fob in range; a restart will need the PIN | Stop and find the fob before switching off |
| FOB LOW BATT, on models with a fairing | The fob battery is low | Replace the coin cell |
| Lamp on solid while the system is armed | The alarm has been activated | Bring the fob close or enter the PIN |
| Lamp stays lit with the system disarmed or while riding | The same lamp also reports the bike's electrical self-diagnostics | See a Harley-Davidson dealer |
The fob is in your pocket and the bike still says no
The troubleshooting page of the manual lists three causes, in this order, when the system keeps warning with the fob present.
The 2023 Touring manual gives the fob's range as 5 feet. If yours only works when held closer than that, treat the battery as suspect even without a low battery message.
- Electromagnetic interference. Other electronic devices and power lines can make the system behave inconsistently. Check that the fob is not in a metal case or within 3 inches of a phone or other electronic device. The manual then says to place the fob on the seat and switch the ignition on, and to move the motorcycle at least 15 feet from the spot if the place itself is the problem.
- Discharged fob battery. Use the PIN to disarm, then replace the CR2032. Harley-Davidson says to replace the fob battery every year.
- Damaged fob. Use the PIN to ride, and buy a replacement fob from a Harley-Davidson dealer.
How the PIN fallback works
The PIN is five digits, each from 1 to 9, and the manual expects it to be written on the wallet card. With the system armed and no fob, switching the ignition on brings up ENTER PIN. If you do nothing for about 10 seconds the display goes blank and the ignition stays disabled, so the prompt disappearing does not mean the bike has given up. You switch on again and start the entry.
The entry itself is done with the turn signal switches, one digit at a time, and the manual's confirmation that it worked is the security lamp no longer flashing after the fifth digit. The full step table is in the security chapter of your owner's manual, so follow it there for your year.
Four notes in the manual save a lot of frustration. Keep the bike still: do not turn the handlebars, sit on the seat or lift it off the jiffy stand, because motion during a PIN entry sets off the alarm. If you mistype, switch the ignition off before the last digit and begin again. If the entry fails, wait two minutes before the next attempt. And the system arms again every time you switch off, so the PIN is needed at each start until a working fob is back.
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If the warnings or alarm start
Moving an armed bike without the fob first produces a warning: three alternating flashes of the turn signals, plus a chirp if the optional siren is fitted. Put it back on the stand and it stays quiet. Keep moving it and a second warning follows four seconds later, then the alarm, which flashes all four turn signals in 30 second cycles for up to five minutes while motion continues. The starter and ignition are disabled during warnings and alarms.
The manual gives two ways to stop it: bring the fob within range, or enter the PIN. If you make an error under pressure, it says to wait until the alarm is between cycles and enter the PIN then.
Fob problem, bike problem, and who to call
If the PIN starts the bike every time and the fob never does, even with a new battery and nothing else in the pocket, the fob has failed. Harley-Davidson has its dealers assign fobs to the motorcycle, and the system holds two at a time. If neither fob is ever detected, or the security lamp stays lit while you ride, the fault is on the bike side and the manual sends you to a dealer. The manual offers the owner only two ways to disarm, a fob or the PIN, so a lost fob with no known PIN is also a dealer matter.
The fob is not the key. The barrel or flat key that locks the ignition switch, fork lock and luggage is separate from the security system, and cutting a replacement for that key or repairing those locks is locksmith work we do where the bike is parked. Have your photo ID and registration or title ready for any key work.
Quick questions
The ENTER PIN message disappeared before I could do anything. Is the bike locked out?
No. The manual says the display goes blank after about 10 seconds without a turn signal switch input, and the ignition stays disabled until a fob is present or the PIN is entered. Switch off, switch on again and start the entry.
NO FOB flashed up while I was riding. Will the engine stop?
The owner's manual describes NO FOB as a temporary message shown when the motorcycle is ridden away without the fob in range. What changes is the next start: without the fob you will need the PIN, so check your pockets before you switch off.
Why did the alarm go off while I was entering the PIN?
The system detected motion. The manual warns not to turn the handlebars, straddle the seat or lift the motorcycle off the jiffy stand during a PIN disarm.
How close can my phone be to the fob?
Harley-Davidson says not to ride with the fob in a metal case or closer than 3 inches (76 mm) to a mobile phone or other electronic device, because interference can stop the fob from disarming the system.
Does a new fob battery mean a trip to the dealer?
The manual treats the battery as an owner job: open the fob at the slot, fit a new CR2032 and snap the halves together. It does not call for the fob to be assigned again afterward.
Services that can help
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- Gas Cap, Seat, Steering and Saddlebag LocksGas cap, seat, steering, helmet and saddlebag locks.Details →
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Keep reading
- Keyless Motorcycle Not Detecting the Key: Causes and BackupsOwner's manuals give a short list of reasons a keyless bike fails to detect its fob: a weak fob battery, the fob carried against a phone, laptop or metal object, strong radio interference nearby, the fob switched off or out of range, and a low battery on the bike itself.
- Motorcycle Key Fob and Keyless Ignition ProblemsMost keyless motorcycle problems come down to a weak fob battery, a fob the bike is not reading, a damaged fob or a lost one.
- Motorcycle Key Fob Battery Replacement by MakeMost motorcycle key fobs run on a single 3 volt coin cell.
- Cruiser and Touring Motorcycle Keys: Bags, Forks, FobsYes, keys for cruisers and touring bikes can be replaced, and on most of them it is a mechanical job because the key is a plain cut or barrel key.
- Harley Saddlebag and Tour-Pak Lock Keys: What Matches WhatOn Harley-Davidson Touring models, the factory hard saddlebags and the Tour-Pak are opened with the same barrel key as the ignition, according to Harley's owner's manuals.
Where we work
Sources
- https://manuals.plus/m/8375793875376d34ae0724730304b7f6fc26066d1a6303d47f5f6fb5ad1cc863.pdf
- https://serviceinfo.harley-davidson.com/sip/service/procedure/2190526888754393808/BLAISE/473013/en_US?nid=5558
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