The causes manuals actually list
Keyless ignition is fitted to specific models, not whole ranges, so the makes named here mean their keyless bikes: Honda Smart Key on the 2018 and later Gold Wing, for example, or KIPASS on the Kawasaki Concours 14. These systems use low-power radio over a very short distance. KTM gives the maximum range of its RACE-ON key as 1.5 meters around the steering lock, Kawasaki puts KIPASS at about 80 centimeters, and Triumph's smart key works within about a meter of a sensor. Anything that weakens or blocks that signal looks like a missing key to the bike.
| Cause | What the manual says | Make |
|---|---|---|
| Weak fob battery | Range may be reduced by a drop in the key's battery voltage | KTM |
| Fob switched off | Press the key's button and check its LED; if it shows red, activate the system | Honda |
| Phone, laptop or radio next to the fob | The system may not work when the key is carried with a laptop or wireless device such as a radio or mobile phone | Honda |
| Metal touching or covering the fob | Performance can drop near ferrous metal such as a money clip or pocket knife, or in a metal container | Honda, Indian |
| Magnets | Do not leave the fob stuck to the saddlebag speaker magnet; keep the key away from magnetized key chains | Indian, Honda |
| Strong radio sources | TV towers, power stations, radio stations and airports are named as interference sources | Honda |
| Other electronics at the bike's antenna | Remove other electronic devices from the vicinity of the RACE-ON antenna | KTM |
| Cold fob | Keep the fob above 45 degrees Fahrenheit in cold weather | Indian |
| The bike's own battery | A discharged 12 V battery is listed as a cause of key system blink codes and a blank display | KTM |
Where you carry the fob matters
The most common real-world version of these causes is a jacket pocket or tank bag. A fob zipped in with a phone sits right against a transmitter, which is the situation Honda's manual warns about. A fob in a metal glasses case or cup holder is the situation Indian warns about. KTM says ignition keys contain electronic components and should always be kept several centimeters away from other devices with electronic components.
A second fob or a chip key from another vehicle in the same pocket is worth ruling out too. Manuals for keyed immobilizer bikes from Yamaha, BMW and KTM all warn about two chip keys together, and the same logic applies to anything that answers on a similar signal.
Honda also tells owners not to keep phones or other radio transmitters in the bike's storage compartments, because their signals can interrupt the system.
Check these in order
- Move the fob to a pocket by itself, away from your phone, and stand next to the bike
- On a Honda Smart Key, check the LED on the fob as the manual describes; it shows whether the battery is flat or the key has been switched off
- Replace the fob battery if it is more than about a year old, and check the case is fully closed
- Look inside the battery compartment; KTM's troubleshooting table lists corrosion there and a compartment that is not locked properly
- Try a different spot if you are parked near a transmitter mast, substation or airport
- Check the bike's battery; a keyless system cannot read anything with a flat 12 V battery
- Try your second fob or backup key if you have one with you
Rather have us handle it?
Call or text with your year, make, model and location.
Or read first: all services · common questions · about us · contact details
Warnings that appear while riding
Losing the signal mid-ride is treated as a warning, not a shutdown. BMW's rider's manual says that if the key battery or lost key symbol appears while riding you should remain calm, you can continue your journey and the engine will not switch off. Honda says a flashing Smart Key indicator with the electrical system on means communication with the key was lost, from strong radio waves or noise or because the key was lost while riding, and that this does not affect operation until the electrical system is turned off. Triumph says its key fob out of range message is not a system fault.
The catch is the next start. Once you switch off, the bike will not switch on again until it sees a key, so stop somewhere sensible and check your pockets before you turn it off.
The emergency option each make documents
Every maker expects a fob to fail at some point and gives the owner a way through. The table says what exists for each system. The steps are in your owner's manual and are worth reading at home before you need them.
| System | What the manual provides |
|---|---|
| Harley-Davidson hands-free fob | A five-digit PIN; the manual has a wallet card for recording it |
| Indian key fob | A rider PIN that you set from the master PIN the dealer supplies |
| Ducati Hands Free | A passive key with a transponder, and a four-digit PIN if the owner stored one |
| BMW Keyless Ride | An emergency key supplied with the bike, which is detected electronically at the ring antenna |
| Honda Smart Key | An emergency key and the ID number on the ID tag |
| Yamaha Smart Key | A smart key emergency code, supplied on a card |
| Kawasaki KIPASS | A mechanical emergency key inside the fob, and a documented backup for a fob with a flat battery |
| Triumph keyless | A standard backup key with no battery; a smart key with a flat battery also still works at close range |
| KTM RACE-ON | A black ignition key or, on later models, a RACE ON chip; a key with a weak battery can still be read at the antenna |
When it is the fob or the bike
If the backup key or code works every time and the fob never does, even with a fresh battery, the fob has failed. Honda's manual says a broken Smart Key cannot activate the system and that you should take the ID tag to your dealer. If neither the fob nor the backup works, or the trouble follows the bike regardless of which key you use, the fault is likely on the motorcycle: its battery, a fuse, or the antenna. KTM's manual lists a faulty RACE-ON antenna and blown fuses among the causes.
We replace and program fobs and transponder keys for the makes and years our equipment covers, at the bike, with photo ID and registration or title. Tell us what the backup does, since that separates a fob problem from a bike problem before anyone travels.
Quick questions
Can my phone stop my motorcycle from detecting the key fob?
It can. Honda's manual says the Smart Key system may not operate properly when the key is carried with a laptop or a wireless device such as a radio or mobile phone. Carry the fob in a separate pocket.
The bike says the key is out of range while I am riding. Will it shut off?
No. BMW, Honda and Triumph all say the bike keeps running. It will not restart after you switch off unless a key is detected, so check you still have the fob before you stop the engine.
Why does my fob work at home but not at one particular place?
Local radio interference is the likely reason. Honda's manual names TV towers, power stations, radio stations and airports as places where strong radio waves or noise can affect the system.
Where should I keep my PIN or emergency code?
Somewhere you can reach without the bike and without the fob: your phone, your wallet, and a copy at home. Honda says to carry the ID tag separately from the key and keep a copy of the number away from the vehicle.
Services that can help
- Transponder and Immobilizer Key ProgrammingChip keys and fobs programmed to your immobilizer.Details →
- Motorcycle Key ReplacementNew keys cut by code or from the lock, for all major makes.Details →
Key details by make
- Honda keys
- KTM keys
- Indian keys
- BMW keys
- Triumph keys
- Kawasaki keys
- Ducati keys
- Harley-Davidson keys
- Yamaha keys
- All makes
Keep reading
- Motorcycle Key Fob Battery Replacement by MakeMost motorcycle key fobs run on a single 3 volt coin cell.
- Water Damaged or Broken Motorcycle Key Fob: Repair or ReplaceA damaged fob is often less dead than it looks.
- Motorcycle Key Fob and Keyless Ignition ProblemsMost keyless motorcycle problems come down to a weak fob battery, a fob the bike is not reading, a damaged fob or a lost one.
- Motorcycle Key Turns but the Bike Won't Start: Key or Not?Watch the immobilizer or key light in the first seconds after you switch on.
Where we work
Sources
- https://webom.hondamotopub.com/webom/HMEE/MKR241/html/GTS012001.html
- https://webom.hondamotopub.com/webom/HMEE/MKR241/html/GTS005006.html
- https://webom.hondamotopub.com/webom/HMEE/MKR241/html/GIM003001.html
- https://webom.hondamotopub.com/webom/HMEE/MKR241/html/GTS020001.html
- https://publications.polaris.com/owner/owners-manuals/0000700397.xml/$/0000729363
- https://www.ktmshop.se/bike-manuals/20_3214110_en_OM.pdf
- https://www.manualslib.com/manual/2010078/Bmw-F-750-Gs.html?page=41
- https://www.manualslib.com/manual/834200/Ducati-Diavel.html?page=264
- https://www.manualslib.com/manual/2904464/Yamaha-Xsr900.html?page=25
Page last updated .