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LiveWire ONE and Harley-Davidson LiveWire Key Replacement

The original LiveWire, sold as a Harley-Davidson for 2020 and 2021 and as the LiveWire ONE since, has two separate things to lose.

  • Motorcycles and scooters only
  • We come to your bike
  • Keys cut and programmed on site
  • Proof of ownership required
Quick answerThe original LiveWire, sold as a Harley-Davidson for 2020 and 2021 and as the LiveWire ONE since, has two separate things to lose. The fob, or your PIN, lets the bike enter propulsion. The metal key locks the fork at the triple clamp and opens the seat, where the helmet hooks live. We make and repair the metal key side at the bike. A replacement fob comes from the dealer.

LiveWire ONE and Harley-Davidson LiveWire key quick facts

  • Harley's 2020 LiveWire owner's manual says the key supplied with the motorcycle is for the fork lock.
  • The fork lock is in the triple clamp on the right side and has a sensor: the bike will not allow propulsion while it is engaged.
  • The seat is opened by turning the key counterclockwise in the seat lock, then pulling a seat release lever and lifting the front of the seat.
  • Helmet hooks are under the seat: the helmet D-ring goes over a hook and the latched, locked seat secures it.
  • The 2020 manual lists a CR2032 fob battery and a five-digit PIN using the digits 1 to 9 with no zeros.
  • Only two fobs can be assigned to the bike at any one time.

LiveWire ONE and Harley-Davidson LiveWire key types by year

YearsModelsKey typeChipNotes
2020-2021Harley-Davidson LiveWirehands-free security fob to ride; metal key for the fork lock and seat lockyesFob assigned by a Harley-Davidson dealer on these bikes. CR2032 fob battery in the 2020 manual.
2021-presentLiveWire ONEhands-free security fob to ride; metal key for the fork lock and seat latchyesSame motorcycle under the LiveWire brand, with fobs assigned by a LiveWire dealer and a five-digit PIN as the backup.

Two badges, one set of locks

If the side of your bike says Harley-Davidson, it is a 2020 or 2021 LiveWire. If it says LiveWire ONE, it is the same machine sold after LiveWire became its own brand. For keys and locks the two are treated together: neither has an ignition switch or an ignition key. You carry the fob, set the OFF/RUN switch to RUN, and the bike wakes up.

The practical difference is which dealer network assigns a fob. The 2020 Harley-Davidson manual refers owners to a Harley-Davidson dealer, and the LiveWire ONE manual to a LiveWire dealer. Call ahead to confirm the location you choose can assign a fob for your bike.

Need a key for your LiveWire ONE?

Call or text with the year and where the bike is parked.

The fork lock that can stop the bike

On most motorcycles a fork lock is only a parking lock. On this one it is wired into the bike's logic. The owner's manual says the fork lock has a sensor that detects whether it is engaged, and that the system will not allow propulsion while it is. It lists this among the propulsion interlocks.

So a LiveWire with a good fob, a full battery and a locked fork will sit there and refuse to go, by design. If the metal key is lost or broken while the fork is locked, the bike is immobile until the lock is opened. The lock is used like any other: fork full left, key in, turn clockwise to lock and counterclockwise to unlock.

Seat lock and helmet hooks

The second place the metal key goes is the seat lock. The 2020 manual has you insert the key and turn it counterclockwise, pull the seat release lever and lift the front of the seat, which can be held up on a prop. To close it you lower the seat, push down on the front until the latch engages, and turn the key clockwise to lock.

  • Helmet locks: open hooks under the seat take the D-ring of a helmet strap, and closing and locking the seat traps it.
  • Harley's note on these: do not ride with a helmet left in the helmet lock.
  • Without the key, a locked seat keeps you from the hooks and from anything stored beneath it.

Common situations

A fob that is not detected is the usual scare. Before anything else, replace the CR2032 and move the fob away from your phone. If the bike still shows no fob, enter the PIN. That is what it is for.

A missing metal key tends to surface late, because the bike rides without it. Owners find out when they want to lock the fork or hang a helmet under the seat. Having a spare cut while you still hold one key is far easier than making a key from the lock later.

A second-hand bike can change hands with no record of the PIN. The manual says the rider can change the PIN at any time, so ask the seller for the current one and set your own on the day you buy the bike.

What we do and what the dealer does

For a lost or broken metal key, we come to the bike, check your photo ID against the registration or title, and make a key for the fork lock and the seat lock. If a broken piece is still in the fork lock, we extract it first. Once the fork lock is released, the propulsion interlock clears and the bike can move under its own power again, provided the fob or PIN is available.

For a lost fob, the manual is clear that fobs are assigned to an individual motorcycle only by a trained technician at the dealer. We do not assign fobs, and we will tell you that on the phone instead of after a visit.

Where to find the key code

The Personal Information page at the front of the owner's manual has a Key Number line beside the place for your PIN. If a number was written there, or a tag came with the keys, have it ready. The fob's serial number is separate: it is on a label in the fob packaging and inside the fob. With no key number on record, the key is made from the fork lock or seat lock.

What to have ready

Have this ready when you call or text

  • Year, make and model of the bike
  • Where the bike is parked
  • Whether you have any working key, a broken key or a key code
  • Photo ID and registration or title (we verify ownership before making a key)

LiveWire ONE and Harley-Davidson LiveWire key FAQ

My LiveWire powers up but will not move. Could it be the fork lock?

Yes. The fork lock has a sensor and the bike will not allow propulsion while it is engaged. Unlock the fork with the metal key. If the key is lost or broken, we can open the lock and make a new key at the bike.

Is a 2020 Harley-Davidson LiveWire key different from a LiveWire ONE key?

They are the same motorcycle under two badges, with a fob to ride and a metal key for the fork lock and seat. We confirm the exact parts from your VIN when you call.

How do I open the LiveWire seat?

Insert the metal key in the seat lock and turn it counterclockwise, then pull the seat release lever and lift the front of the seat. The helmet hooks are underneath.

Can I ride with no fob?

Yes, by entering your five-digit PIN on the display when prompted. Keep the PIN recorded somewhere you can reach without the bike.

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